Ahoy there, dear customer!
You can find all shipping details here: Shipping Policy. Due to the made-to-order process of all garments, we are unable to accept returns or exchanges. We take pride in this process as it helps to lower the negative practices that impact the environment by minimizing overproduction and waste, encouraging quality over quantity, supporting ethical production, and enabling the use of sustainable materials. Please double-check the size charts and descriptions of the item before purchasing. You'll find all our returns and exchanges details here: Returns and Exchanges.
Exceptions
While our standard policy does not allow for exchanges, we understand that there may be exceptional circumstances, and we want all of our customers to love their items. Should there be an issue with the print or the garment itself, or a problem related to shipping, we will absolutely work with you.
Have questions about a product, your order, or want to share feedback? We'd love to hear from you! Don't be a stranger – drop us a line at hello@oceanduty.com. Our friendly crew is all ears and ready to help. We are a customer-centric company, prioritizing your needs through personalized service, responsive support, and a commitment to continuous improvement.
Let's keep the good vibes going! 😎
