Shipping policy

Shipping Policy

Thank you for shopping with Ocean Duty! We're committed to providing you with the best possible shopping experience. Please read our shipping policy carefully to understand how we process and deliver your orders.

Processing Time:

Most orders are processed and prepared for shipment within 1 - 2 business days

    Shipping Methods:

    We offer several shipping options, including standard and international shipping. The shipping rates and delivery times vary based on your chosen shipping method and destination. 

       Shipping Rates:

      You can view shipping rates during the checkout process before confirming your order.

      Estimated Delivery Times:

      USA

      • Standard Shipping: 2 - 5 business days. Shipping to Alaska, Hawaii, Puerto Rico, and incorporated territories of the United States can take an additional 7 - 12 business days.

      Canada

      • Standard International: 10 - 30 business days
      • UPS Standard: Delivery time varies
      • DHL Express Worldwide: Deliver time varies

      Mexico and Caribbean

      • Standard International: 10 - 30 business days
      • UPS Worldwide Expedited: Delivery time varies
      • DHL Express: Delivery time varies

        Order Tracking:

        Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use the tracking number to monitor the progress of your shipment on our website or the other carrier's website.

          Shipping Destinations:

          We currently offer shipping within USA and to select international destinations (see Estimated Delivery Times). Please see the checkout page for available shipping options to your location. For International orders, customers are responsible for any customer duties, taxes, or import fees imposed by their country's authorities.

          Lost or Delayed Shipments:

          In the rare event that your shipment is lost or significantly delayed, please contact our customer support team, and we'll work to resolve the issue promptly.

          Shipping Restrictions:

          Some items may be subject to shipping restrictions due to their size, weight, or destination. Please review individual product pages for any shipping limitations.

          If you have any questions or concerns about our shipping policy, feel free to contact our customer support team at hello@oceanduty.com.