Refund policy

RETURNS & EXCHANGES

 

Due to the made-to-order process of all garments in our shop, we are UNABLE to accept Returns or Exchanges. Please DOUBLE CHECK the size charts and descriptions of the item before purchasing! 

EXCEPTIONS:

While our standard policy typically does not allow for exchanges, we understand that there may be exceptional circumstances, and we want all our customers to love their items. Should there be an issue with the print or the garment itself, or if there is a problem related to shipping, we are more than willing to review an exchange. We aim is to ensure your complete satisfaction with our products and services, and we will do our utmost to resolve any issues that may arise.

If there is a problem with your order upon arrival, please follow the directions on your email delivery notification, and if you have any questions regarding our policies, please send us a message at hello@oceanduty.com 

 

Thank you for supporting our small family business!